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Top 10 Ecommerce Mistakes

By Eric Leuenberger Leave a Comment

Top 10 Ecommerce Mistakes

Here is a list of the top 10 mistakes (and myths) I see ecommerce stores fall into:

  1. Thinking that driving more traffic to your website will increase sales. (There are two types of traffic in general. Knowing which one to go after is the key to increased sales. More is not always better — that is, unless the right elements are in place to maximize sales from it.)
  2. Weak site design in relation to your target market. (i.e., Do you design for your market or do you just design a site thinking that alone will sell your product?)
  3. Not marketing enough or properly. (You can’t make sales if nobody knows you exist. Marketing is critical but it must be done correctly to gain the maximum benefit.)
  4. Try to sell the wrong product online. (Think that just because you have a product it’s going to sell? Think again. Unless you’ve done your homework first, you may be surprised to find that there isn’t a market for what you’re trying to sell online.)
  5. Not testing your site to find what really works. (If you ignore your site the results will show.)
  6. Not optimizing your product pages for increased conversion. (Your product page has a single overall objective with sub roles that help meet that objective. If you don’t know what this is, you have no chance of getting users into your checkout process at all.)
  7. Inadequate site usability. (There are a number of things that can help you determine if usability is a problem and then help you improve upon this. Usability is like the Yellow Brick Road to more sales.)
  8. No comprehensive marketing plan in place. (This is one of the number one reasons most ecommerce businesses are destined for failure before they even start.)
  9. Too many obstacles to shopping. (Adhering by the KISS [Keep It Simple Stupid] principle is crucial to helping customers do their job.)
  10. Poor customer service. (Do you answer your customers’ questions before they ask them? Knowing what they expect and at what moment will improve your customer service.)

If you make even just one of these mistakes, you are likely losing sales and hurting your ability to maximize your sales.

And please know, you are not alone in these mistakes. These are the top 10 mistakes I find most often, and I work with a lot of ecommerce entrepreneurs.

This is a perfect outline of the problems Ecommerce Amplifier fixes. The six-step tutorial will solve all of these problems and if you sign up for the Premium level, I’ll even provide you with my expert website review – pointing out exactly what you’re doing right and what you can improve.

Filed Under: Conversion, Customer Retention, Increase sales, Marketing Strategies Tagged With: conversion, customer experience, ecommerce mistakes, increase ecommerce sales, tips for ecommerce business

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